L’hébergement The Grand Castle Luxury Apartments Grandville propose les services suivants : Aire de jeux pour enfants, Ascenseur, Baignoire, Balcon, Bibliothèque, Bureau, Centre de remise en forme, Chambres familiales, Chambres non-fumeurs, Chauffage…. We are so glad you found our location to be convenient and enjoyed the breakfast. I was not happy to say the least. They really enjoyed it. It was easy to get to and had a lot around it for fun. The rooms are suites with two TVs. I would stay at this hotel again if ever in the Grand Rapids Area. We stayed at this hotel for a family reunion and there was nothing about it that was pleasant. Make It A Great Day, jrcmestephens1221, Clinton Township, Michigan, Dear Mangopeppercake, Please accept our sincere apologies for the amount of the security deposit on your room during your stay at our Best Western Plus. We are so glad that we made your day super convenient and comfortable. Avec iDGarages.com comparez parmi 4000 garages et réservez au meilleur prix ! We were on our way North and the normal hotel we used was booked up. We are so glad you enjoyed your stay with us and look forward to seeing you again the next time you are in town. The Grand Castle's design was inspired by the Neuschwanstein Castle and it has been described "as the second largest castle structure in the world." We hope the next time you are in the area that we will be your first choice! How hard is it to figure this out?! We are very happy that you enjoyed your stay. We have stayed here on 3 occasions. It provided minimal privacy to do your business. Make It A Great Day! Good place to spend a night. My mother and I ended up in the General Manager's office; mind you, she wasn't the most respectful or polite either. We are very happy to learn that your stay was so peaceful, and we hope to see you again. 1st class all the way! We do hope you will be back to see us again soon! Check-in was easy and staff was friendly. Découvrez le train low-cost qui vous fait voyager dans toute la France à prix mini sur OUI.sncf. 1,111 reviews. We are delighted that you enjoyed your stay and appreciated our place especially the jacuzzi. Only thing I didn't like was the bathroom door - didn't really close, not much privacy and very cheap. Best Western Plus Grand Castle Inn & Suites Grand Rapids West. The bathroom was also spotless - Kudos to the housekeeping team. It is probably the weirdest door I have ever come across for a toilet! Took almost 15 minutes to check in. 6 yr. old. We were nervous going into our room not knowing what to expect. Upon entering our room, I went to the restroom. Your feedback are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience.We look forward to showing you how we have learned from your experience. The hotel is lovely with large rooms that accommodated a sofa bed and two large TVS. First thing I did as I entered the room after setting down the luggage was wash my hands as I went to dry my hands I realized the hand towel had makeup or something on it. Like you we love the stand up showers and the huge rooms. We had a toilet clog first thing in the morning with water dripping all over the floor. Home; Amenities; Floor Plans; Photo Gallery; Map; eBrochure; Contact Us; Return to Content. Devis en gratuit en ligne et RDV immédiat. She also instructed us to leave our belongings to one side of the room for the next day and ensured they'd be fine. Penthouse information and pricing is available by … Location easy to find on 28th Street west of U.S. 131, or just east of I-196. Show Prices. Thank you also for the kind note about our team. My husband and I arrived looking forward to some much needed time away. Since it is new, I hope they take some traveler feedback. Our community offers a range of living spaces, including studios, one bedrooms, two bedrooms, three bedrooms, and multi-level penthouses. Looking forward to welcoming you soon. In spite of an elevator that was out of order when we checked in, the desk person who was on his own that day, made certain we didn't have to drag luggage to the second floor - did the honors himself. Pool and exercise rooms were nice. Most of the food prep was done right there in front of our eyes. Breakfast is usually very good. Breakfasts were terrific - everything one could ever ask for and we greatly appreciated starting our long days with good food. Make It A Great Day. Thank you for your amazing feedback to our staff. This is a new hotel in grandville mi. Chaque hôtel Best Western® est individuellement exploité par un propriétaire indépendant. ViaMichelin vous propose de réserver votre séjour dans l'établissement The Grand Castle Luxury Apartments - Grandville à partir de 86 EUR par nuit. We had never stayed in a Best Western before. Overall, I would stay again. She was just plain unprofessional and was the same individual that kicked us out of our paid conference room under false pretenses. We would love to return to this Best Western. A stay in a Grandville historic hotel still accommodates you with a fully-furnished room and one with lots of personality. Always friendly and attentive, clean and well maintained. The RiverTown Crossings Mall is within 3.9 km of the apartment, and free WiFi is provided. We are so pleased to hear that you enjoyed your stay and breakfast! My son and I stayed there for a baseball tournament. The hottub wasn't working when I stayed which was unfortunate but not a deal breaker. We were very pleased with our stay. Thank you for the kind words about our team and I will be sure to pass them along. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Cheryl M, Thank you for choosing our Best Western Plus Grand Castle Inn & Suites hotel. Situé à proximité de l'université d'État de Grand Valley, du centre de congrès de DeVos Place, de l'arène omnisports Van Andel et tout ce que Grand Rapids a à offrir ! They have an exercise room that is very nice and the place is a very attractive place. We are very happy that you enjoyed your stay. Here it is two days after that and no one has called. Joanne. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We appreciate your five star review and we can't wait to serve you again! We apologize that the hot tub was being updated during your stay. Very very nice hotel. Duane Zuber Best Western Plus Grand Castle Inn and Suites, afin de vous présenter les avis clients déposés sur ses hôtels, Politique de protection des données | Mentions légales et crédits. Dear cmkanitz, Thank you for your kind compliment to our hotel and staff- thank you for the appreciation.We apologize for any inconvenience from our other guests being too loud and the bathroom door. Staff was very friendly. Où la vie vous mène, Best Western® est là. Réservation au meilleur prix et offres exclusives toute l'année. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. She finally cleaned the shower and that was the last time we had any form of cleaning during our stay, even though we had the sign on the door flipped to welcome them to clean the room. And no one did anything to ease our fears. Share ; Tweet; Pin; The dark corridors and eerie rooms around every corner, hurting your neck from checking each new scene as you pass. She was rude and disrespectful to my elders. The room had recently been updated and my children were comfortable on the sleeper sofa. This was a brand new hotel when we stayed there. The breakfast was so good with a lot of options to choose from. Saisissez votre identifiant société et bénéficiez des tarifs préférentiels négociés avec vos hôtels partenaires. Best Western Plus Grand Castle Inn & Suites Grand Rapids West. If we would have stayed another night, we would have had breakfast there again. We are already making reports about this so the management will be informed by this news. We are delighted that you enjoyed our rooms and look forward to serving you again in the near future. Parcourez notre galerie de photos, lisez les avis des clients et réservez tranquille avec notre Garantie de prix. Vous recevrez même des promos et des … Cumulez 10 nuits, pour en recevoir 1 gratuite ! Clean, updated, and very accommodating. I am so glad that you are staisfied with our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Very clean room, loved the decor! Thank you Sally for sharing your awesome and flattering review. We are delighted that you enjoyed your stay and appreciated our place especially the jacuzzi. We called down to the front desk to ask for plumbing. Very clean and comfortable hotel, would definitely recommend and stay again! And, it was that way our entire stay - they were always friendly and went out of their way to ensure our comfort. Thank you for the suggestion on the hook by the shower in the pool area. Thanks for rewarding our staff efforts in providing the best service to our guests. The pool was really nice as well. Not sure if someone was going to return to our room. ViaMichelin et ses partenaires vous permettent de réserver en quelques clicks votre chambre d'hôtel, bed and breakfast ou appartement. Our customers have been telling us how nice they are. Pour finaliser votre inscription, cliquez sur le lien dans l’email que nous venons de vous envoyer. Membre du Programme de fidélité Best Western Rewards ? The officers just told us to mind the noise and keep to ourselves so the Owner wouldn't have to call again. Clean, quiet and comfortable. Retrouvez toutes les informations sur cet hébergement avec ViaMichelin HOTEL et réservez gratuitement en ligne We have contacted the website that you made your reservation through and have asked them to remove that requirement on reservations made for our property as we completely agree with you. A terrace is available for guests to use at the apartment. They also made sure to check in on us each day and make sure our stay was going smoothly! The Grand Castle Luxury Apartments - Grandville - 10 photos, 1 avis d'utilisateurs. Check in was slow, despite no one in front of us. Grandville hotel with indoor pool, 24-hour fitness center • Free breakfast • Free parking • Free WiFi • Spa tub • Central location ; Residence Inn By Marriott Grand Rapids West. We hope to have the opportunity to serve you again in the near future and thank you again for choosing to stay with us Sincerely, Duane Zuber Best Western Plus Grandville, Thank you for for choosing to stay with us at the Best Western Plus Grandville. The staff was friendly and the pool area was very clean and nice. Sur le site de notre partenaire, Booking.com, les voyageurs ayant séjourné dans cet hébergement donnent une note moyenne de 4.6 pour The Grand Castle Luxury Apartments - Grandville. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review jackiewmaynard Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. We hope you can consider us again after the experience you had in us. We were in town for the Grand Rapids Marathon. Dear Vanessa, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. Free parking. Being new I was told it has new beds, all the king rooms are suites, and large tvs in the room. Very nice pool & spa area looking outside with natural light (closes @ 10p). This hotel provided excellent value for the money paid. Make It A Great Day, Dear Wade H, Thank you for your review. Pool tends to be cold. I will definitely stay here again. Oh well. jackiewmaynard Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for for choosing to stay with us at the Best Western Plus Grandville. The rooms are great - very quiet. They did give us 10% off I just feel it was still taken a little too lightly. We are glad to learn that you had a comfortable and convenient experience. Room clean & very comfortable. The Grand Castle is a 522-unit apartment community under construction in Grandville, MI. As I looked around the sink the coffee pot still had the used filter on it. Everything in the hotel was in fantastic condition! We are so glad that we made your day super convenient and comfortable. It was a beautiful hotel but poorly ran. The Granville Hotel building dates back to the 1700's and has played a predominant role in Waterford's rich history. Merci ! bubjeffrey, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The sliding barn door for the bathroom didn't provide a feeling of privacy, but had great toiletries. Thanks for rewarding our staff efforts in providing the best service to our guests. No acknowledgement of such. Breakfast was okay. My boyfriend and I stayed here a lot before the renovations because we love a weekend getaway with a jacuzzi, it was exciting to see the upgrades that were done, VERY NICE!! Luckily I had printed out the email confirmation with the original price quoted and the manager honored it. Holiday Inn doesn't charge anything. Management may want to have a "Nearby Ammenities" reference sheet for new staff & guests. Had a late night last minute check in, and Alex at the front desk was amazing! The staff was helpful, at first. Staff are polite and helpful. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Bondaw, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Make It A Great Day! On the positive side, the hotel is new and nice looking. We would definitely recommend this hotel. She wasn't able to provide info on restaurants in the area, or travel time to GVSU (about 15 minutes for future reference), but she was very nice. Sincerely, Duane Zuber Best Western Plus Grandville/Grand Rapids, Thank you for choosing to stay with us at our new hotel in Grand Rapids/Grandville. They even called us to ensure we were happy and satisfied with our room. It was a beautiful hotel everything was nice and new. The #1 Best Value of 9 places to stay in Grandville. Room seemed a bit overpriced too. This hotel is a good value, Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for your business and choosing the Best Western Plus while in the area for business. We were most impressed with the staff. We want to assure you availability of our breakfast and more options. Guest laundry facilities. Excellent stay. The staff was great and the location is near a mall and restaurants. Make It A Great Day! We called the front desk and the put us in a new room. That is before their terrible front desk employee came and told us that breakfast was over and that area wasn't a social area. The fridge was nice ... kept everything nice and cold, the extra room with the couch and second TV was fantastic. The hotel is a newer hotel ... the rooms are very well done and very quiet which was a HUGE plus. Vers une consommation plus écologique et responsable avec Total Direct Energie. Staying in our go to hotel the Best Western Grand Castle Inn. A good breakfast capped off a great stay. Hotel website. Breakfast. Caleb at the front desk is great!!! The breakfast is excellent. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Réservez votre chambre à l'hôtel The Grand Castle Luxury Apartments - sur ViaMichelin. It was very clean and updated. Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear LadyJB44 Thank you for taking the time to write us a review. But it looks like a great place for families too, with swimming pool and hot tub. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. Our customers have been telling us how nice they are. They provided a great value at a great hotel. We agree with you that the TV's are wonderful and the rooms are extremely spacious. Make It A Great Day! Good wifi speeds. Free Breakfast, high-speed internet. It is now ready to go for all of our guests to enjoy and use. Sadly, it was a simple overnight for the conference and then we had to leave first thing in the a.m. for work. Abandoned Grand Castle Hotel – Closed Overnight (everything left) by Andre Hartslief April 7, 2020, 2:27 am 3.9k Views 14 Votes 18 Comments. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Loved the jacuzzi in the room. Like you we love the stand up showers and the huge rooms. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience! Retrouvez toutes les informations sur cet hébergement avec ViaMichelin HOTEL et réservez gratuitement en ligne We were very impressed. We want to assure you availability of our breakfast and more options. Also, the woman working in the breakfast location kept squeezing through the line to warm up the frozen food they were serving in the microwave and then dumping it in the serving pans. Thank you for sharing with us how much you enjoyed your experience. The hotel was purchased in 1979 by Liam and Ann Cusack and restored to its former gracious grandeur, combining modern comfort with olde worlde charm and elegance. Découvrez les 10 meilleurs hôtels de Grandville d’Hotels.com. Pool was very cold though and most people gravitated to the hot tub. Best Western Plus Grand Castle Inn & Suites Grand Rapids West - Best Western Plus Grand Castle Inn & Suites Grand Rapids West est situé au centre de Grandville à deux pas des centres de conventions et propose une piscine couverte et une piscine en plein air. All units here are air-conditioned and feature a flat-screen TV, a living room, a well-equipped kitchen with a dining area, and a private bathroom with shower and a hairdryer. Usually cant seem to sleep in hotels but I managed. Expressed that his staff would never do this and came up with so many different excuses. Would also recommend to friends looking to stay in the area. Thank you for sharing your experience, we appreciate the feedback we get from our guest and so glad you enjoyed your stay with us. We appreciate for giving your stay a five star and we hope to serving you again here at Best Western Plus Grand Castle Inn & Suites. Got there and the price had doubled. We came back the next morning to find that our table cloths and the signage we had designed had been thrown away. Bed and such fine. Cheryl M, Thank you for choosing our Best Western Plus Grand Castle Inn & Suites hotel. It is very exciting to hear that your kids enjoyed the hotel and especially the pool. The breakfast was good and the staff were friendly. Special offer. If These Walls Could Talk. This was not a #2. However, the hotel was beautiful, the staff was great, and everything was nice and clean! I loved it. Beds and pillows are great, goid shower pressure, huge flat screen, room was spacious and put together well. The breakfast was great as well. The breakfast provided a lot of variety and it was evident that they took care in ensuring that the offerings were quality. Breakfast was good and the lady at the front desk was very helpful. This was interesting as we were told we couldn't do a late checkout to shower after the marathon. Check in was fast and convenient. Special offer. 2K likes. Right off the highway, convenient and easy to find. Had a roll in shower with a lot of hcp. The nearest airport is Gerald R. Ford International Airport, 20 km from the accommodation. Guests enjoy the comfy beds. We will reach out to staff to ensure the ammenities are working such as the showers and the pool. Stand up showers so no yuckie tubs. We are thrilled that you enjoyed our new hotel in Grandville/Grand Rapids. It is a little further out from downtown than we prefer. A little off the beaten path, but nice rooms and very affordable. No welcome getting as a preferred rewards member. We had a good evening and woke up ready to travel. Quick visit as I just needed a place to crash close to the highway (I-196). Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience. To express check out offered. Breakfast was good with eggs, bacon, cereal juice. I have stayed in many many hotels and I have never seen someone do this. Free Wifi. Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for your online review and choosing to stay with us at the Best Western Plus Grandville. We hope the next time you are in the area that we will be your first choice! Will definitely be returning for future business. I loved the hotel. The staff was very accommodating, attentive and kind. Thank you for your amazing feedback to our staff. WiFi and parking are free, and this hotel also features a spa tub. Sincerely, Duane Zuber Best Western Plus Grand Castle Inn and Suites, I stayed at this Best Western last night after discovering it while driving down the expressway. From check in to check out we have no complaints! The property looked very sharp at first glance of the lobby. Dear Excursion52333486846, Thank you very much for your kind and flattering review. Toutes les parties communes et privées sont non-fumeurs. Staff was very friendly. That was the bonus for me. This was a clean and comfortable hotel. Very happy with every thing. We promise you a better service and a professional staff. Looking forward to welcoming you soon. The hotel is nicely appointed and was an excellent value for the number of amenities. Make It A Great Day! A lot of dust on several items Bathroom is dangerous as the shower curtain does not close good enough and water gets on the floor i slipped on it and got hurt! The Grand Castle Luxury Apartments - Grandville - 10 photos, 0 avis d'utilisateurs. Large televisions and good internet. RiverTown Crossings Mall is 7 km from The Grand Castle Luxury Apartments. Very nice place and very clean. We appreciate your feedback, and are delighted that you enjoyed your stay with us. This hotel is 6.3 mi (10.1 km) from Van Andel Arena and 6.4 mi (10.4 km) from Downtown Market. Stealing? There was also a note put under the door that they didn't enter because of the sign on the door. Rooms were very clean and comfortable. The hotel is very updated and is in an awesome location. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review buchster2, Thank you for rating your recent experience at our hotel. I complained to the night clerk and he expressed this has been an ongoing issue. It is now ready to go for all of our guests to enjoy and use. Definitely will be staying at Best Westerns in the future. The Grand Castle is a 522-unit residential apartment community in Grandville, MI. The Tazo tea that was offered in the room was a good thing. What stuck out to me most was how accommodating the staff was to a system error. Again we are very sorry and hope you will give us another opportunity to serve you in the near future Sincerely, Duane Zuber Best Western Plus Grand Castle Inn and Suites. I drive truck so parking works for that. We're glad you had a great time with us and we look forward to serving you again. À la recherche de l'hôtel parfait à Grandville ? Busy with only one person there. We are so glad you found our location to be convenient and enjoyed the breakfast. Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear erikafleming07, I hope you enjoyed the concert! Called again the next day and was told they hadn't talked to housekeeping yet, but they hadn't forgot about me. Dear gonzo035, We appreciate you taking the time to write us a review. I am thrilled to know we have met your expectations and to know our location worked well for your plans. 3825 28th Street SW, 49418-1316, Grandville, United States - See on a map. Photo Gallery The Grand Castle Apartment Homes 2655 Grand Castle Blvd Grandville, MI 49418 (269 ) 512-8026. The hotel is new and clean. Just what I wanted. We hope to serve you again in the future. Faucet leaked in room. Our community offers a range of living spaces, including studios, one bedrooms, two bedrooms, three bedrooms, and multi-level penthouses. Again we thank you for the suggestions and we look forward to serving you again soon Duane Zuber Best Western Plus Grand Castle Inn and Suites, This is a beautiful hotel just outside of downtown Grand Rapids. Bottomline, this hotel is run by one family. The lobby was also stylish, clean and smelled fresh every time we walked in. We rented the conference room for the whole weekend last fall, however, we were asked to leave one night because they had double booked, or so the employee said. I said my wife cleaned up the water on the floor so why change rooms at 7 pm!! The bathroom was very clean. This was our second choice, but it worked our very well. Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for choosing to stay with us at our new hotel in Grand Rapids/Grandville. our voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making to improve upon the guest experience with every stay. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear cmkanitz, Thank you for your kind compliment to our hotel and staff- thank you for the appreciation.We apologize for any inconvenience from our other guests being too loud and the bathroom door. We also had a problem with the lights in the same area, but she fixed it right away. The women at the desk was very helpful and the room was spotless. 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